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FAQs

Q:How do I request a return?

A: Launch We Return, on the home page click on "Request" and simply follow the steps to request a return.

 

Q:How do I check my return progress?

A: Launch We Return, on the home page click on "Pending", select the latest item you have return, on the next screen you will see a progress for your return.

 

Q:How do I check my completed return?

A: Launch We Return, on the home page click on "Completed", select the latest item you have returned, and the following screen you will have all the details regarding your return.

 

Q:How do I see my receipt?

A: Launch We Return, on the home page click on "Completed", select an item, then click on "Receipt", the following screen will have the details regarding your receipt.

 

Q:How do I contact customer service?

A: You can contact customer service via e-mail at info.wereturn@gmail.com or via phone call at +1(682)319-2560